ENEHL has been rated as ‘good’ with ‘promising prospects for improvement’ according to an independent report released on the 14/1/10 by the Audit Commission.
ENEHL’s strengths included:
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Customers are involved in decision-making
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The ALMO has demolished unpopular homes and will bring the rest up to the government's Decent Homes Standard by December 2010
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Most services are effective and the ALMO is working hard to deal with anti-social behaviour and address financial exclusion
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The ALMO has done well in delivering value for money savings
Weaknesses include:
To help the service improve, ENEHL will be focusing on work to make improvements in access to services and planning and performance management.